FAQ

FAQ2023-10-21T08:38:54-07:00

Frequently Asked Questions

How do I place an order with your company?2023-01-20T23:36:50-08:00

We are a wholesale-only grower and unable to sell to the public. All orders must be placed through a Sales Representative assigned to your market and region. You can find your Sales Representative on our website.

Can I tour through your growing grounds?2023-01-20T23:36:50-08:00

For safety and trade regulations, tours of the farms must be guided by a member of our team. If you are interested, please contact your Sales Representative.

What guarantees do you offer for plants purchased?2023-01-20T23:36:50-08:00

We guarantee that all products sold are true to description or variety name for which it is purchased, and that they are in good condition when shipped. It is mutually agreed that our liability for any error to description or variety name is limited to the purchase price. We give no warranty, expressed or implied, as to the life of or the productiveness of any nursery stock that we sell, and are not responsible for results obtained in transplanting.

Any unsatisfactory stock must be reported immediately and held for advice from us as to its disposition. All claims must be made in writing within 48 hours of receipt of the products. In no case are we liable for any sum greater than the amount originally received for the product sold.

Will you “custom grow” plants for large projects?2023-01-20T23:36:50-08:00

Yes, we regularly custom grow plants for projects. Please contact your Sales Representative for more details.

Can I reserve an order for a future ship date and tag material for a specific project?2023-01-20T23:36:50-08:00

A 30% non-refundable deposit is required on products tagged and held past 90 days. The deposit will be deducted from your balance owed at completion of the sale.

We can hold inventory up to 90 days without a deposit upon receipt of a purchase order or in some cases a written commitment to purchase.

What are your payment terms?2023-01-20T23:36:50-08:00

All prices are quoted FOB nursery. Payment terms are C.O.D. unless credit has been extended in advance in writing. Established firms may apply for credit through our accounting department. Terms for all established credit accounts are based on the company’s current credit reporting. No orders will be shipped to overdue accounts. We accept checks, check by fax, credit cards, wires, and ACHs as form of payment.

Preliminary lien information: For the protection of our customer and company, we will request information as to developer, owner, contractor and bonding company for all job sites delivered on credit. A material release will be issued upon payment on account.

How do I qualify for price discounts?2023-01-20T23:36:50-08:00

A “Specials List” is developed weekly and we offer volume discounts for all of our customers. Please contact your Sales Representative for more information and to subscribe to the specials list.

What is your program to control diseases and pests?2023-01-20T23:36:50-08:00

We use Integrated Pest Management (IPM) allowing us to solve pest problems while minimizing risks to people and the environment through biological controls, habitat manipulation, and the use of resistant varieties. Additionally, and as needed, our spray program is designed to prevent fungus and insects from damaging our plants, and when possible, we’ll use systemic chemicals which provide control for an extended length of time, thereby allowing us to spray less frequently.

What is the lead time and minimum cost required to place an order for delivery?2023-01-20T23:36:50-08:00

In most cases, semi-load quantities can be delivered within 72 hours of receipt of the order. If a delivery is required sooner than this, contact your Sales Representative, as the order and schedule may allow for this.

Order minimums are factored by region and distance of the shipment. Your Sales Representative will be able to provide this information as requested.

Will you deliver anywhere in the United States?2023-01-20T23:36:50-08:00

Yes, we deliver any place our material will survive the climate. In the past we have been known to ship across the Atlantic. Anything is possible at Everde Growers. Check with your Sales Representative for more details.

We are certified by and follow the protocols of the Department of Agriculture as required for each region of our growing grounds and order destination.

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